Support Areas

Sportster Modem Firmware Information The USR Sportster is a very popular modem. There are many different models and revisions of the Sportster modems. Many of these models have firmware upgrades avalible. Connection problems are often the result of old firmware in the modem. The instructions and table below list current firmware revisions for many USR Sportster Products. If you modem has an older revision date, or you would like more information check out U.S. Robotic's web site at http://www.usr.com Sportster Supervisor and EPROM Information Updated 01/98 The following chart is a listing of current Supervisor or EPROM dates for sportster modems. The chart includes the model number, a short description, and the current supervisor or EPROM date of your modem. The Supervisor or EPROM Date can be obtained by typing ATI7 <enter> while in terminal mode of a communications program. (Examples of programs, which have a terminal mode, are QuickLink, Qmodem, Telix, Windows Terminal, Windows 95 Hyperterminal and ProComm Plus.) A sample output is shown below: ATI7 Configuration Profile... Product type US/Canada External Options V32bis,V.FC,V.34 Fax Options Class 1/Class 2.0 Clock Freq 20.16Mhz Eprom 256k Ram 32k Supervisor date 04/18/95 DSP date 03/31/95 Supervisor rev 6.0.5 DSP rev 1.0.9 The Serial Number can be found on the bottom of the bar code label. The number is generally 16 digits and starts with 000 (Ex:0008390012345678). The bar code label is available in 2 places. The first location is on the end flap of the modem box. The second location depends on whether you have an internal or external modem. If the modem is internal, the barcode will be on the printed circuit board. If the modem is external the barcode will be on the bottom of the modem. The 7 digit hyphenated number is NOT the serial number. Example: CJE-0268 is NOT the serial number. Model Number Product Description Code Date 00027900 Sportster 28,800 V.34 with V.42 bis Fax and Voice 02/27/96 00028200 Sportster 28,800 V.34 PC with V.42 bis Fax and Voice 08/21/95 00028202 Sportster 33,600 V.34 PC Plug and Play with V.42 bis Fax, and Voice 02/27/96 * 00074500 Sportster 28,800 V.FC with V.42 bis and Fax 11/30/94 * 00074600 Sportster 28,800 V.FC PC with V.42 bis 11/30/94 * 00074700 Sportster 28,800 V.FC PC with V.42 bis and Fax 11/30/94 * 00074800 Sportster 28,800 V.FC Mac & Fax with V42 bis 11/30/94 00074900 Sportster 28,800 V.34 PCMCIA with V42 bis and Fax 01/23/95 * 00083900 Sportster 28,800 V.34 with V.42 bis and Fax 04/18/95 00083901 Sportster 33,600 V.34 Plug and Play with V.42 bis and Fax 05/17/96 00083902 Sportster 33,600 V.34 Plug and Play with V.42 bis and Fax 08/26/96 00083903 Sportster 33,600 V.34 Plug and Play with V.42 bis and Fax 08/20/96 00083905 Sportster 33,600 Data/Fax external 12/04/96 00083907 Sportster 33,600 Data/Fax external 08/29/97 * 00084000 Sportster 28,800 V. 34 PC with V.42 bis and Fax 04/18/95 00084001 Sportster 33,600 V.34 PC Plug and Play with V.42 bis and Fax 05/17/96 00084002 Sportster 33,600 V.34 PC Plug and Play with V.42 bis and Fax 10/13/95 00084003 Sportster 33,600 V.34 PC Plug and Play with V.42 bis and Fax 08/16/96 00084004 Sportster 33,600 V.34 Data/Fax internal 12/10/96 00084005 Sportster 33,600 V.34 Data/Fax internal 09/11/97 * 00084100 Sportster 28,800 V.34 Mac & Fax with V.42 bis 04/18/95 * * 00098000 Sportster 28,800 V.34 PC with V42 bis, Fax, and DSVD 12/11/95 00101300 Sportster 28,800 V.34 PCMCIA with V42 bis and Fax 05/22/95 00101302 Sportster 28,800 V.34 PCMCIA with V42 bis and Fax 10/10/95 00114100 Sportster 33,600 V.34 Mac Data/Fax/Voice 12/02/96 00117100 Sportster 33,600 V.34 PC Plug and Play with V.42 bis and Fax/Voice 12/18/96 00117102 Sportster 33,600 V.34 PC Plug and Play with V.42 bis and Fax/Voice 07/30/97 00117200 Sportster 33,600 V.34 Plug and Play with V.42 bis and Fax/Voice 12/02/96 00126500 Sportster 33,600 V.34 Mac & Fax with V.42 bis 05/17/96 00126501 Sportster 33,600 V.34 Mac & Fax with V.42 bis 08/26/96 00126502 Sportster 33,600 V.34 Mac & Fax with V.42 bis 08/20/96 00126504 Sportster Data/Fax for Mac 33.6 12/04/96 00126505 Sportster Data/Fax for Mac 33.6 03/08/97 00178300 Sportster x2 Winmodem 07/31/97 00178400 Sportster x2 Voice/Data/Fax external 03/10/97 00178500 Sportster x2 Voice/Data/Fax internal 10/06/97 00178600 Sportster x2 Data/Fax external 07/08/97 00178602 Sportster x2 Data/Fax external 10/03/97 00178700 Sportster x2 Data/Fax internal 03/21/97 00178701 Sportster x2 Data/Fax internal 10/06/97 00178900 Sportster x2 Data/Fax for Mac 07/08/97 00178902 Sportster x2 Data/Fax for Mac 03/08/97 * - In order to recieve updated firmware please refer to U.S. Robotics Home page at http://www.usr.com U.S. Robotics is a registered trademark of 3COM corporation.