| Intermitent modem disconnections and low connect speeds can be caused by several different problems. Use the steps outlined below to check out your problem. |
Physical Connection
- Many times connection problems are caused by a bad phone wiring:
- Check to make sure the phone cable is plugged into the correct rececpticle.
- Plug a telephone into the cable you are using. Be alert of any static that may be present on the phone line.
- Even if the line may seem clear, you should replace the cable with one that is known to be good/new.
- Check out your software configuration:
- Windows 95 Software configuration - FIFO setting that effect connections.
- Init Strings - Additional INIT strings are sometimes required in order to accomidate software and hardware issues.
- Is your modem up to date?
- Is there an updated INF files for your modem? Check out our modem list web page for your product.
- Many modems have firmware upgrades for known connection issues. U.S. Robotics Modem users check out the our firmware version listings. Users of other products check out our modem list web page for links to your product.
- If you're having problems with your 56K modem not getting good connect speeds, et. al., visit the following places to find
information:
www.56k.com
56K Modem Trouble Website
Links to Modem Firmware Updates
Init String for Macintosh and PC Modems
