| We have several sets of instructions for Macintosh Technical Support separated into two different categories. |
First-time Configuration
This is for setting your machine up with Sound Internet for the first time or re-installing from scratch. OS8 Users, please read information in the Troubleshooting section 
- How to Change to the new St. Paul Dialup Number
- MacOS X - Dialup Setup Walkthrough
- MacOS X - DSL Setup Walkthrough
- MacOS 8.5 - 9.2.2 Internet Setup Assistant Walkthrough
- Manual Setup Walkthrough of MacOS 8.5-9.2.2 -A step by step walkthrough for configuring the Remote Access,TCP/IP, and Modem control panel.
- DSL Support for Mac OS 8.5-9.2.2 - First-time Setup &
Configuration - A step by step walkthrough for configuring your Macintosh for DSL internet access.
- MacOS Setup Guide Instructions -If you are configuring your Mac for FreePPP to dial up to Sound Internet.
- MacOS For MacPPP - If you are configuring your Mac using MacPPP to access Sound Internet.
- Configuring Microsoft Outlook Express 5 Email Program
- These are instructions that will help you through setting up Microsoft Outlook Express for internet email at Sound Internet. Verify your settings or troubleshoot problems with Outlook Express.
- Uploading Your Web Pages Using Fetch -If you need info on how to upload your web pages.
- MacOS Software - If you need software programs for MacOS (ie. eMail, News, IRC, WWW).
Troubleshooting/Fixing Problems
These pages will assist you in finding solutions to problems you may experience with your service.
- OS8 Manual Configuration - Manually configuring OS8 to work with the SCC Start-Up CD.
- OS8 Internet Connection Kit/Internet Connection Assistant - Using the MacOS8 Internet Connection Kit Setup Assistant to set up for Sound Internet.
- Changing Your SCC.NET Password Under MacOS - This section explains how to change your SCC.NET login password.
- Sending Email Attachments Using Eudora - This section explains how to send email attachments using Eudora.
- Phone Number Problems with MacOS - If you are unable to connect to Sound Internet but you hear your modem dial the number, you may have the old phone number in your configuration. Here's how to fix it.
- Verify MacTCP and TCP/IP Settings - DNS Verification.
- Connection and Disconnection Problems - If you are having problems getting good connection speeds, or getting disconnected.
